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Online Grocery Pick-Up Clerk

Posted on August 22, 2022
UFCW 3000
Fred Meyer
Part-time
Not disclosed
Seattle, WA
Applications accepted until position filled

Essential Job Functions:

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers’ on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers’ on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers’ on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer’s order at time of pick-up.
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers’ orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer’s order from all staging locations and ensure order accuracy, load order into customers’ cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Learn and adapt to new and improved processes
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
About the employer: Fred Meyer

In 1922, Mr. Meyer opened the first Fred Meyer store in Portland at the corner of SW 5th & Yamhill. Mr. Meyer’s vision was to give Customers more reasons to shop in his store than in any other. Before he opened his new store, Customers went to separate shops for meat, produce, cheese and other goods. Mr. Meyer placed these all under one roof and put an expert in charge of each area, setting the stage for the Fred Meyer stores we know today – stores that average 150,000 square feet and carry more than 225,000 items. Mr. Meyer’s ideas still appeal to Customers because our service, selection, quality and prices still save people time and money. With food, health & beauty care, clothes, home products, electronics and more under one roof, you can get more shopping done in one stop than at any other store.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

 

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