Our Guest Services team will be essential in creating a safe and memorable experience for all guests at Climate Pledge Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all Arena events, including 41 Seattle Kraken home games, 18 regular season Seattle Storm games, 75 major music/entertainment events, and 25 miscellaneous events each year.
Positions for Guest Services Representatives may include but are not limited to: Greeters, Ticket Scanners, Seating Ushers, Guest Services Booths, Elevator Operators. A Guest Services Representative may be assigned or reassigned to any of these positions or duties on an event-by-event basis.
Essential Duties & Responsibilities:
We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility.
Climate Pledge Arena, a $1.15 Billion redevelopment of the facility formerly known as KeyArena and built originally for the 1962 Seattle World’s Fair, will be transformed into a world class, state-of-the-art City jewel and destination. Located at Seattle Center in the heart of Seattle’s Uptown Neighborhood, the new venue offers a truly unique and intimate experience for the newest NHL franchise, the Seattle Kraken, WNBA’s Seattle Storm, concerts and other entertainment events, while preserving the historic nature of Seattle Center and its surroundings. This project is a completely new arena beneath its existing historic-landmark roof.
Teamsters 117 is one of the most powerful, diverse, and dynamic unions in the Pacific Northwest. With over 17,000 members, we have grown to become the second largest Teamsters local in the country. From accountants to zookeepers, Local 117 members work in a mix of public service and private sector jobs. We keep our economy humming, our streets clean and safe, and our communities strong.
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