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Front End Clerk #0555

Posted on August 8, 2022
UFCW 3000
Not disclosed
Sammamish, WA
Applications accepted until position filled

Position Purpose:

Provides customer service in the front end area by assisting customers with their purchases and processing orders in an efficient, accurate, safe and courteous manner.

Key Responsibilities & Accountabilities: 

  • Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints.
  • Operates checkstand equipment such as cash register, printer, scanner and scales to process customer orders. Engages in suggestive selling and other sales techniques and bags customer orders.
  • Handles monetary transactions including cash, checks, charges, coupons, gift cards, traveler’s checks, food stamps, WIC vouchers, issuing rainchecks and handling refunds. Counts cash register till and is accountable for its contents. Communicates over in-store intercom.
  • Implements all Company policies and legal requirements for the sale of merchandise, including but not limited to sale of tobacco and alcohol, use of WIC vouchers, associate purchases, refunds, handling customer complaints, shoplifting and loss prevention.
  • Responsible for staying current on product location, new products, sales and promotions, monitoring UPC codes and ensuring a safe and secure work area.
  • Controls shrink. Prevents the sale of out of code products.
  • Responsible for keeping checkstand area clean, neat and properly stocked and for ensuring a safe and secure work area.
  • Performs other duties as required or directed, such as go backs, stocking, cleaning, carts retrieval, pricing and rotating merchandise.
  • Responsible for performing all job duties accurately, safely and with honesty and integrity.
  • Represents the store in a positive manner to customers and the public.
About the employer: Safeway

M.B. Skagg’s value vision still drives Safeway, though on a dramatically larger scale. Today, Safeway operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.


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