A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
Candidates must be able to initially work graveyard shift 8pm-4am weekends and holidays are a must. Candidates must also be able to work 3pm – 11pm weekends and holidays are a must. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
UNITE HERE Local 8 represents about 5,000 workers in the hospitality industries of Oregon & Washington State. Local 8 members work in hotels, restaurants, food service, and airport concessions. They include room cleaners, cooks, bartenders, bellmen, food and beverage servers, bussers, and dishwashers. Local 8′s parent union, UNITE HERE, represents hotel, food service, and gaming workers throughout the US and Canada.
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