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Financial Access Specialist 1 (TEMPORARY/Hourly)

Posted on February 16, 2022
SEIU 925
University of Washington
 - $ 
 per hour
Seattle, WA
Applications accepted until position filled


  • Review scheduled appointments through patient work queue
  • Obtain insurance authorizations through assigned payer administrators
  • Verifying/document patients eligibility and benefits in Epic auth/cert
  • Document progress of each case in Epic auth/cert
  • Refer uninsured patients for Medicaid/Charity eligibility screening
  • Prepare estimates of fees upon request from Patient Care Consultants
  • Review payment options with patients
  • Keeps daily productivity log as assigned
  • Provides internal customers on-going status of inpatient/outpatient authorization by payer
  • Collect payments
  • Process payments using cash drawer in Epic
  • Call patients to provide overview of limited medical benefits and Out-of-Pocket cost
  • Prepare Notice of Non-Coverage form for patient signature
  • Call referring providers to obtain referrals or to initiate authorization
  • Provides internal customers on-going status of inpatient/outpatient authorization from the payer for surgery
  • Coordinates and explains options to patients related to potential financial
    responsibilities including charity/financial assistance, possible Medicaid eligibility, financial implications of proceeding with or without authorizations, and in and out-of-network ramifications
  • Confer with Financial Clearance supervisor if coverage status unclear or other information unclear.
  • Interpret hospital’s policies, procedures and services to patients, patient representatives, inter/intra-hospital departments and community facilities.
  • Ensures patient demographic information is accurate in EPIC and REG, through patient contact or insurance verification information.
  • Verify eligibility of patient’s insurance and document information.
  • Verify patient benefits and document information.
  • Verify or obtain an referral when it is required, prior to the service
About the employer: University of Washington

UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. UW Medicine owns or operates Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, a network of UW Medicine Neighborhood Clinics that provide primary care, UW Physicians, UW School of Medicine, Airlift Northwest, and other owned, operated or affiliated entities as appropriate. In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance a partnership among UW Medicine, Fred Hutchinson Cancer Research, and Seattle Children’s. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

About your union: SEIU 925

SEIU 925 unites 17,000 people in Washington who work in education from early learning through higher education, as well as members who work in local government and nonprofits. We work together to provide quality education for children and students, to ensure that education remains a state priority, and to strengthen our workforce. We provide quality public services to our communities across the state. The mission of SEIU 925 is to win political and economic power for working people to advance the well-being of our members, their families and all working people by developing leaders who are a voice for change in the workplace and solidarity in our communities.


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