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Domestic Violence Outreach Advocate

Posted on August 19, 2022
OPEIU Local 8
Consejo Counseling and Referal Services
Not disclosed
Seattle, WA
Applications accepted until position filled

POSITION SUMMARY Reporting to the Domestic Violence and Transitional Housing Program Manager, the individual will promote the Peace in the Home Helpline, increase awareness of the Helpline and increase access to DV services for Spanish-speaking victims of Domestic Violence. The Outreach Advocate will ensure all services are provided in a holistic and culturally sensitive process, thereby promoting the dignity, respect, safety and optimal functioning of the individual.


 Carry the Peace in the Home Helpline cellphone, Monday to Friday, 9:00-5:00, and answer all calls. If messages are left, return calls as soon as possible, and within 24 hours.

 Provide crisis intervention and advocacy-based counseling to callers over the phone. Conduct assessment to determine the clients’ needs.

 Use referral protocol and ensure that callers receive immediate advocacy and appropriate referrals to domestic violence services that best meet their needs.

 Suggest resources to callers seeking services other than DV, whenever possible.

 Conduct outreach to promote the Peace in the Home Helpline, resulting in increased number of calls to the Helpline.

 Implement outreach strategies, including: a. Distribute flyers and safety cards broadly throughout Latino communities, promoting the Helpline. b. Develop partnerships with social services agencies, Latino businesses and markets, and faith-based organizations agreeing to promote the Helpline, c. Contact Spanish-language radio stations, get agreement to air audio public service announcements (at least 20 radio airings of PSAs); Schedule and participate in at least 4 radio show interviews to promote the Helpline. TV PSAs can be counted. d. Conduct at least 25 presentations to groups in the Latino community promoting the Helpline. e. Develop additional outreach strategies such as newspaper ads, and less traditional media approaches such as social media (YouTube, Facebook, etc.).

About the employer: Consejo Counseling and Referal Services
Consejo Counseling and Referral Service is an award-winning agency that has provided behavioral mental health services to the Latino community in the state of Washington for almost four decades. Our mission is to provide behavioral health services, substance use treatment, housing, as well as domestic violence and sexual assault advocacy-based counseling to individuals and families. We use an interdependent treatment model for clients to experience acceptance, emotional security, and growth development while learning new skills to establish a higher quality of life. Our employees work hard to provide services that empower and motivate our clients to engage with their communities at their highest level of functioning. To show our appreciation, we strive to take care of our employees by offering them great benefits, competitive compensation, and a positive work environment to help them build careers they can be proud of.
About your union: OPEIU Local 8

OPEIU Local 8 is a progressive, democratically run union working for social and economic justice since 1945. Local 8 represents more than 6,000 members all over Washington state working in many settings including offices, health and home care, housing, social services, the insurance industry, legal services and the public sector.


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