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Director of Adolescent Services (Bilingual English/Spanish) – Casa de los Amigos

Posted on May 13, 2022
OPEIU Local 8
 - $ 
 per year
Seattle, WA
Health insurance, Paid time off, Paid holidays, Dental insurance, Vision insurance, Life and disability insurance
Applications accepted until position filled

POSITION SUMMARY: Under the leadership of the Senior Director of Housing , the Director of Adolescent Services (Casa De Los Amigos Program) serves as a member of the Senior Leadership Team and works in co-partnership with the Director of Adolescent Services (Under-18 Housing/ Both Directors of Adolescent Services work together to apply YouthCare’s successful service models, and shape and expand the delivery of services to meet the immediate and long-term needs of youth ages 12 – 17, experiencing separation from family and community. I n addition, the Director of Adolescent Services (Casa De Los Amigos) is responsible for the management, development and coordination of shelter services to Unaccompanied Minor young people, 12-17 years of age, placed in the program under the Office of Refugee Resettlement Department of Children’s Services (ORR / DCS).

The position requires an individual who is a strategic thinker, a strong implementer, whose passion for this work is matched with decisiveness, outstanding communication skills, strong understanding of YouthCare’s culture, and a keen ability to set high expectations for both staff and young people. The Director of Adolescent Services will foster an integrative service delivery approach, and support elevating the competencies and skills of team members to provide effective and culturally relevant services that set program participants along pathways to pursue and achieve YouthCare’s 4 core outcomes – maintain housing, financial stability, wellness, and networks of support.

As a Co-Director of Adolescent Services, the Director is responsible for operating with a focus on excellence in matters related to unaccompanied minor youth ages 12-17, including but not limited to, reviewing and providing oversight of program policies and procedures; monitoring contract compliance and ensuring full utilization of resources and successful stewardship of grant monies; developing, planning, and implementing strategies for program continuation and growth including outreach and training to community partners; working with program team members to develop and implement staff training; working with agency compliance and program quality team members to ensure readiness for internal and external audits; conducting case reviews; preparing department budgets; collaborating cross-functionally within the organization to ensure continuity of services and efficient person-centered programming.




  • Oversee the strategic visioning and planning, including the delivery of best practices in service delivery for YouthCare’s array of housing programming for adolescent unaccompanied minors ages 12-17, who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children’s Services (ORR / DUCS).
  • Maintain dynamic collaboration with the Senior Director of Housing Services and Executive Leadership concerning program functioning, cross program partnership, and agency vision.
  • Enhance coordination of policies, procedures, and services across all adolescent youth services.
  • Provide oversite of licensed facilities and ensure compliance with federal, state and local standards
  • Develop and integrate new programs and services while meeting organizational and grant objectives.
  • Oversee CQI (Continuous Quality Improvement) process for Casa programs, including partnering in quality improvement initiatives and agency’s overall accreditation process.
  • Prepare for internal and external audits.
  • Ensure that all program elements meet Washington Licensing requirements and standards of program contracts.
  • Ensure facility maintenance and cleanliness standards meet health and safety codes.
  • Participate in Housing Department and inter-agency meetings, national ORR conference calls, and regional stakeholder meetings.
  • Complete quarterly and annual reports for ORR, ad hoc ORR reports as assigned, and provide regular reports to the Senior Leadership Team and others in the agency, as needed.
  • Explore and prepare for opportunities to present at conferences, regional meetings, etc., best practices demonstrated in provision of housing services at YouthCare.
  • Be part of YouthCare’s team of senior leaders trained in matters related specifically to Human Trafficking and Sexual Exploitation.
  • Other duties as assigned to support the mission, vision, and values of YouthCare.
About the employer: YouthCare

YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast . The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

About your union: OPEIU Local 8

OPEIU Local 8 is a progressive, democratically run union working for social and economic justice since 1945. Local 8 represents more than 6,000 members all over Washington state working in many settings including offices, health and home care, housing, social services, the insurance industry, legal services and the public sector.


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