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Customer Service Representative

Posted on August 30, 2022
OPEIU Local 8
Sea Mar Community Health Centers
Full-time
17.39
 per hour
Tacoma, WA
Health insurance
Applications accepted until position filled

Position Summary:

Full-Time position available for our Managed Care Office located in Tacoma. Candidates that are not Bilingual in English/Spanish, English/Russian or English/Vietnamese will not be considered.

In this position you will be assisting patients to access & establish medical care, and other related services. Under the direction of the Managed Care Department Head, they pro-actively contact customers, assist in scheduling their initial appointment, answer questions regarding online application processes, and provide linkage to various services and programs.  The qualified applicant must have strong multi-tasking skills and exceptional customer service experience, excellent communication skills and the ability to operate with a high level of professionalism. In addition they must demonstrate strong time management and organizational skills and must be detail oriented.  They are expected to have a strong work ethic, exercise good judgment, maintain strict confidentiality, and have the ability to work both independently and as part of a team. They must also be able to work in a fast paced environment and meet established goals and deadlines

About the employer: Sea Mar Community Health Centers
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.
About your union: OPEIU Local 8

OPEIU Local 8 is a progressive, democratically run union working for social and economic justice since 1945. Local 8 represents more than 6,000 members all over Washington state working in many settings including offices, health and home care, housing, social services, the insurance industry, legal services and the public sector.

 

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