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Concert Retail Team Member

Posted on September 2, 2021

Possibility of joining 

Climate Pledge Arena
Not disclosed
Seattle, WA
Applications accepted until position filled

Position Summary:

The Concert Merchandise team will be responsible for providing retail services for concerts and focus on delivering a first in class customer service experiences for our guests. The department will remain solely focused on delivering the best service and efficient sales, while being creative in their approach in selling merchandize for our non-NHL events.


The ideal candidate will be a self-starter and have a true focus on providing best in class guest experiences. They will be adaptable and pivot to accommodate a forever changing environment, be an active communicator, have a good understanding of arithmetic, and be able to work in a team environment. The ideal candidate must also be highly comfortable with live events attended by large audiences and loud noise.


Essential Duties & Responsibilities: 


  • Ability to count inventory and manage various SKU’s for selling to the public for concerts.
  • As a cashless environment there will be cash handling required but we will be using a handheld IOS Based point of sale to conduct transactions, must be comfortable learning and operating the system and operational requirements.
  • Comfortable working in loud fast paced environments, with concert/performance noise, flashing lights and large audiences.
  • Assist Retail Supervisors with set up, delivery and fulfillment of special requests.
  • Effectively communicate safety and security measures throughout the arena.
  • Perform other duties and responsibilities as assigned.
About the employer: Climate Pledge Arena

We are building a championship organization that serves our fans, community and business partners through world class sports and entertainment. We believe that Winning Matters, our Fans come first, with risk comes reward, great teams can achieve unimaginable results, honoring the Pacific Northwest is our duty and driving the business is our responsibility. 

Climate Pledge Arena, a $1 Billion redevelopment of the facility formerly known as Key Arena and built originally for the 1962 Seattle World’s Fair, will be transformed into a world class, state-of-the-art City jewel and destination. Located at Seattle Center in the heart of Seattle’s Uptown Neighborhood, the new venue will offer a truly unique and intimate experience for the NHL, WNBA, concerts, and other entertainment events, while preserving the historic nature of Seattle Center and its surroundings. This project will be a completely new arena beneath its existing historic-landmark roof that will remain in place. Climate Pledge Arena is under construction now, projected opening 2021. The 32nd NHL franchise, the Seattle Kraken will begin play in the 2021-2022 season. 

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