Position Summary:

The Concert Merchandise team will be responsible for providing retail services for concerts and focus on delivering a first in class customer service experiences for our guests. The department will remain solely focused on delivering the best service and efficient sales, while being creative in their approach in selling merchandize for our non-NHL events.

The ideal candidate will be a self-starter and have a true focus on providing best in class guest experiences. They will be adaptable and pivot to accommodate a forever changing environment, be an active communicator, have a good understanding of arithmetic, and be able to work in a team environment. The ideal candidate must also be highly comfortable with live events attended by large audiences and loud noise.

Essential Duties & Responsibilities: 

• Ability to count inventory and manage various SKU’s for selling to the public for concerts.
• As a cashless environment there will be cash handling required but we will be using a handheld IOS Based point of sale to conduct transactions, must be comfortable learning and operating the system and operational requirements.
• Comfortable working in loud fast paced environments, with concert/performance noise, flashing lights and large audiences.
• Assist Retail Supervisors with set up, delivery and fulfillment of special requests.
• Effectively communicate safety and security measures throughout the arena.
• Perform other duties and responsibilities as assigned.