RESPONSIBILITIES

• The Sendout Specialist will spend the majority of time working with reference laboratory sendout specimens. The Specialist will train new and existing Sendout Specialist staff on the performance of reference laboratory sendout activities
• The Sendout Specialist must build and maintain a working relationship with the referral laboratories as needed to facilitate the sendout process. In addition to the Mayo Clinic, the primary reference lab that is utilized by Lab Medicine, the Sendout Specialist is responsible for sending specimens to Nation Jewish Health, the CDC, State Public Health Lab, Integrated Genetics, Athena, Blood Center of Wisconsin, OHSU Cytogenetics, Prion Disease Center, Palo Alto Medical Center, Prometheus, Ambry Genetics, and others as needed and approved by the director of the division responsible for the requested testing
• The Sendout Specialist will be responsible for maintaining adequate stock of special collection materials needed for referral testing, including but not limited to un-expired stock of chemicals, agents and special collection kits needed for the preservation of sendout tests from SCCA, UWMC and Roosevelt labs. These supplies include but are not limited to: Serotonin tubes, trace metal tubes, Somatostatin kits, TRH preservative tubes, Z-Tubes for Neurotensin, and Cambridge GI tubes for Neurokinin and Pancreastatin. Kits include Viracor, Osford, and Promethius and any others as needed. The Sendout Specialist must maintain and file reports and results in an organized and accessible manner
• The Sendout Specialist must maintain the required annual certifications needed for the shipment of hazardous materials and dry ice
• The Sendout Specialist must maintain an awareness of and the ability to use the resources to provide instruction on the collection and processing of specialized and targeted tests that are not performed by UW Laboratory Medicine but must be sent to outside laboratories. These can be low volume tests or highly specialized and rare tests, including but not limited to Salivary Cortisol, Metanephrines, Catecholamines, Venous Pyruvic Acid, Stimulation testing, and Prion disease testing. This includes communicating specific collection instructions to the patient as needed
• The Sendouts specialist is responsible maintaining higher than average awareness of the chemicals and agents needed to preserve certain tests. These chemicals may include Acetic Acid, 6N HCL, 6N HNO, Boric Acid, and others. The sendout specialist is responsible for aiding other staff in the preparation of these collection containers as necessary
• The Sendout Specialist must maintain communication with the following groups to facilitate the collection, ordering, shipment, billing and resulting of referral sendout testing: Laboratory Medicine Resident, SPS Staff, Phlebotomy Staff, Providers, Clinical Administrative Support Team (CAST)
• Perform other duties as required