$300 SIGN-ON BONUS FOR JOINING OUR TEAM!

What We Will Offer You:

• A rate of pay of $18.50 per hour
• A 50% off Hudson Food & Beverage Discount
• A 20% off Hudson Employee Discount
• $300 sign-on bonus for joining out team

This Specialty Sales Associate Position Is For You, If You Would Enjoy:

• Working at our Filson Store, selling high-end, high-quality outdoor apparel
• Contributing in achieving store goals in sales, productivity and service by utilizing Filson selling skills, service training and standards
• Representing Filson to the customer and acting as a Brand Ambassador for the brand to ensure needs are consistently exceeded
• Working at Seattle-Tacoma International Airport

The team is counting on you as a Specialty Sales Associate to:

• Provide open and flexible availability to work any shift between the hours of 5:00 am and 11:00 pm on weekdays, weekends and holidays
• Work a full-time schedule

Key accountabilities:

• Know individual and store sales targets for every working shift.
• Engage customers on the selling floor with a focus on customer service.
• Maintain high energy and professional manner at all times.
• Solves customer problems and exceeds expectations in store.
• Services multiple customers using outstanding Customer Service standards.
• Responsible for name capture and customer relationship and after sales service.
• Manages a high service level with customers at all times.
• Manages transactions at the cash register with accuracy and efficiency.
• Communicate product knowledge to customers.
• Participates and contributes in daily briefings, staff meetings.
• Follows all communication and managers direction.
• Maintains the store environment, store organization and visual display and store sets.
• Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
• Process product shipments and transfers.
• Participate in and complete any Brand/product knowledge training.
• Complete the Dufry +1 and Out in Front associate training certification program.
• Assist in on boarding and training of new associates.
• Acknowledge and greet customers as they enter the store or approach the cash wrap
• Follow all company policies, cash handling policies and special store loss prevention procedures
• Communicate effectively with customers, fellow employees and store management
• Effectively operate a cash register
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
• Be knowledgeable and familiar with the surrounding businesses/offerings within the facility
• Communicate pricing, out of date and inventory issues with management
• Assist other store employees in maintaining security in stores
• Stock merchandise
• Inform management of any out of stock situations
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
• Assist with book inventory process (i.e., ordering, receiving, returns)
• Perform related work as assigned
• Know and follow all Company Policies, Receiving Procedures and Receiving Room Standards.
• Understand all store Loss Prevention Procedures designed to minimize internal and external shrink.
• Work with other warehouse employees to receive all shipments in a timely manner.
• Sort and price all merchandise accurately and efficiently.
• Write and acknowledge orders.
• Deliver merchandise to stores.
• Prepare merchandise for return to vendor accurately and on time.
• Immediately inform management of any out of stock situations.
• Helps train new warehouse associates.
• Communicate effectively with customers, fellow employees and store management.
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store.
• Be knowledgeable and familiar with the surrounding businesses/offerings within the facility to assist customers.
• Help maintain a neat, clean, organized store including sweeping, dusting, straightening of merchandise on store fixtures and displays.
• Report shoplifting incidents or internal theft situations to store management.
• Perform light maintenance in stores and warehouses.
• Drive company vehicle as required.
• Perform related work as assigned.

Required Qualifications:

• Comply with company dress code
• Show passion and pride for the Brand in every area of responsibility
• Ability to lift at least 40lbs
• Execute 6 Customer Service Standards at all times:
  • Greet the customer. Make a great first impression
  • Offer assistance to each and every customer and ask questions
  • Recommend and Demonstrate product. Product Knowledge
  • Gain Commitment
  • Add-on Selling
  • Transact & Farewell. Leave a lasting impression
• Minimum 1-year retail experience in high-end fashion retail

Preferred Qualifications:

• High School Diploma or equivalent

• Prior stockroom or warehouse experience preferred