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Night Counselor, OTTO

Posted on May 12, 2022
OPEIU Local 8
Compass Housing Alliance
Full-time
Starting at 
19.07
 per hour
Seattle, WA
Health insurance, Paid time off, Paid holidays, Dental insurance, Vision insurance, Retirement benefits, Unlimited Orca Card
Applications accepted until position filled

The Counselor is responsible for milieu management while engaging guests/residents in a direct social service housing program. Time is divided among direct service, operations, and administrative responsibilities to ensure the efficient and effective operation of the programDuties include engagement, intake, assessment, advocacy, information and referral, problem solving and crisis intervention, in addition to meal preparation, laundry, and light janitorial assignments.

Social Services

  • Register and engage guests/residents to assess needs providing immediate and appropriate information and referral.
  • Engage guests/residents in ongoing supportive relationship by displaying the qualities of warmth, empathy, and a person-centered approach.
  • Provide trauma-informed monitoring of activity in and around the facility to ensure safety, security, and comfort of guests/residents and staff.
  • Provide meal, laundry, cleaning services in accordance with schedule and assignments.
  • Mediate conflicts and provide de-escalation and crisis intervention.
  • Model appropriate problem solving and refer to appropriate clinical services as needed.
  • Maintain necessary logs, records, and statistics with clear and accurate case notes of all significant interaction in client files.
  • Monitor security cameras, make periodic security rounds of the building, checking lights, doors, and windows, and investigate noise and other complaints.
  • Control after-hours front door/guest access enforcing rules and restrictions.
  • Follow safety and emergency procedures according to program and agency policies.
  • Perform light janitorial duties, as assigned.

Leadership

  • Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level.
  • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
  • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.
  • Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.
About the employer: Compass Housing Alliance

Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization.

About your union: OPEIU Local 8

OPEIU Local 8 is a progressive, democratically run union working for social and economic justice since 1945. Local 8 represents more than 6,000 members all over Washington state working in many settings including offices, health and home care, housing, social services, the insurance industry, legal services and the public sector.

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