MAC Beauty Keyholder Key Accountabilities:

• Provide timely, welcoming, personal, professional, and consistent service to all customers at all times
• Assist customers with product/services selection and information
• Demonstrate effective communication skills, the well-executed and expedient application of makeup to achieve the look the customer desires
• Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with company policies
• Meet your individual responsibility for your appropriate contribution to the team’s goals in term of service, sales, and company objectives
• Serve as a resource for general product knowledge to all customers and staff members
• Actively participate in M·A·C training sessions and partnered store mandatory training sessions
• Assist in the planning, preparation, and execution of cost effective special events to generate income
• Utilize and maintain customer database for phone calls, product launches, events, and appointments
• Enforce and maintain the highest visual standards, including displays, signage, lighting, and props
• Assist with inventory and the flow of merchandise from stock areas to the selling floor in a timely and organized manner
• Adhere to and model M·A·C’s policies regarding customer service expectations, dress code, and professional standards