Job Summary:  As a leader of our Health & Home Department, this position is responsible for product management, safety, quality control, merchandising, sales generation, gross margins, labor and general expense control, personnel development, customer service, and profitability within the department.  Readily shares information and product selection advice with customers.   

Specific Job Duties:

Responsibilities will include, but are not limited to, the following:

• Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service customers.
• Plans and maintains high-quality standards in product management, merchandising displays and presentations.
• Ensures effective ordering of all required products for the Health & Home Department; maintains product inventory at a level that promotes effective sales merchandising and maximizes sales potential. 
• Establishes sales, gross profit, labor and supply budgets for the Health & Home Department.
• Participates in determining order quantities and verifying cost of goods. 
•  Readily participates in product promotions and focuses.
• Ensures all cross-merchandising displays are maintained in an acceptable manner.
• Leads by example, provides team members with clear expectations and timely feedback; effectively delegates and follows-up with team members.
• Trains employees and provides performance feedback, coaching and counseling.
• Trains all Health & Home Department team members on customer service expectations and techniques; ensures customer service expectations are consistently achieved on a department-wide basis.
• Prevents internal and external loss.
• Ensures price point signage is posted for all products; Orders signage as required.
• Maintains pricing to achieve budgeted gross profit goals.
• Conducts quarterly physical inventories and practices inventory control.
• Successfully performs all duties of a Health & Home Clerk.
• Demonstrates dependability and flexibility; meets attendance requirements.
• Performs other responsibilities as assigned by the Store Director and Assistant Store Director.