Position Summary:

Direct all functions and activities of a specific Home section to achieve established sales and goals and provide exceptional customer service. Contribute to the financial interests of the store by growing sales, enhancing margin, controlling expenses, and reducing shrink within the section. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Provide customer service by answering customer questions and assisting them with their Home Décor and Furniture needs
• Assist customers in Furniture Delivery and Special Orders
• Respond to customer requests, comments/complaints
• Merchandise product in compliance with all corporate/divisional merchandising and operational standards, including recovery, fixture usage/maintenance, ticketing/tagging, and signing
• Implement weekly Merchandise Specialist Notes, Period Planner, seasonal merchandising plans, sales event bulletins, and planograms/composites
• Plan department ads/store events; verify ads are in stock
• Order merchandise and supplies for the department and control department inventory levels; maintain ordering system integrity
• Maintain department facilities
• Review daily sales
• Communicate store department needs to buying and merchandise staff
• Manage scan audits and file maintenance exceptions
• Assist in the inventory process
• Complete written distribution center returns/weekly recap, and Returns to Supplier
• Write Intersection Transfers
• Maintain compliance with shrink control guidelines related to inventory, pricing, theft, merchandising and paperwork