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Floral Manager

Posted on August 1, 2022
UFCW 3000
Albertsons
Part-time
Not disclosed
Lynnwood, WA
Applications accepted until position filled

Position Purpose: Provides fast, friendly, personalized customer service in the floral department. Maintains and waters floral department products. Assists customers with special orders.

Key Responsibilities & Accountabilities:

  • Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the floral department.
  • Takes special orders from customers by telephone or in person.
  • May order balloons, helium tanks, plants, flowers, accessories and supplies. Ensures product freshness and selection. Monitors and responds to special occasion merchandising requirements, sales trends, ad or seasonal promotions, and customer feedback.
  • Performs receiving duties including breaking down loads, verifying orders against invoice, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Properly conditions and handles all indoor and outdoor plants, shrubs and flowers. Follows proper processing procedures for all cut flowers.
  • Decorates plants. Makes bows and balloons. Prepares bouquets.
  • Controls shrink and cost. Prevents the sale of product that does not meet standards.
  • Complies with all workplace safety rules and regulations. Ensures proper signing and pricing.
  • Performs periodic inventories. Processes administrative paperwork and maintains accurate department records.
  • Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, stem cutters, wire, hot glue guns, spray paint, balloon heat sealing machines, helium tanks and garbage disposal.
  • Assists customers by making product suggestions and engages in suggestive selling. Makes intercom announcements.
  • Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area.
  • Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
  • Other necessary and required duties.
About the employer: Albertsons
Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly, and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey! The organization includes 2,230 stores, 23 distribution facilities, and 20 manufacturing plants with over 300,000 employees across 34 states and the District of Columbia. The company is publicly owned with supermarkets across the country that includes Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

 

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