Full-Time Customer Service Representative (CSR) available for our Managed Care Department located in Lynnwood. We are looking for a person who is bilingual in English/Spanish due to the population that we serve.
In this position you will be assisting patients to access & establish medical care, and other related services. Under the direction of the Managed Care Department Head, will pro-actively contact customers, assist in scheduling their initial appointment, answer questions regarding online application processes, and provide linkage to various services and programs.
The qualified applicant must have strong multi-tasking skills and exceptional customer service experience, excellent communication skills and the ability to operate with a high level of professionalism. In addition must demonstrate strong time-management, organizational skills and be detail oriented. The CSR is expected to have a strong work ethic, exercise good judgment, maintain strict confidentiality, and have the ability to work both independently and as part of a team. The CSR must also be able to work in a fast paced environment and meet established goals and deadlines
OPEIU Local 8 is a progressive, democratically run union working for social and economic justice since 1945. Local 8 represents more than 6,000 members all over Washington state working in many settings including offices, health and home care, housing, social services, the insurance industry, legal services and the public sector.
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