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Bakery/Coffee Shop Assistant Team Leader

Posted on July 26, 2022
UFCW 3000
Metropolitan Market
Not disclosed
Tacoma, WA
Applications accepted until position filled

Job Summary: As a key leader of our Bakery/Coffee Shop Departments, this position is responsible for assisting the Bakery/Coffee Shop Team Leader with product management, food safety, quality control, merchandising, sales generation, gross margins, labor and general expense control, personnel development, customer service, and profitability within the department.

Specific Job Duties:

Responsibilities will include, but are not limited to, the following:

  • Maintains high-quality standards in product management and presentation.
  • Assists with effective ordering of all products for the Bakery/Coffee Shop Department; maintains product inventory at a level that promotes effective sales merchandising and maximizes sales potential.
  • Demonstrates effective inventory control, thereby minimizing unnecessary cost associated with excessive inventory, including supplies.
  • Establishes sales, gross profit, labor and supply budgets for the Bakery/Coffee Shop.
  • Maintains pricing to achieve budgeted gross profit goals.
  • Plans and executes Bakery/Coffee Shop merchandising and displays.
  • Leads and readily participates in product promotions and focuses. 
  • Adheres to all food safety and sanitation requirements.  Consistently demonstrates knowledge of HACCP and Department of Health standards, shares knowledge with team members for the purpose of training.  Promptly discards any products that do not meet standards, or appear less than presentable under Metropolitan Market’s quality expectations.
  • Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service our guests.
  • Trains all Bakery/Coffee Shop Department team members on guest service expectations and techniques; ensures guest service expectations are consistently achieved on a department-wide basis.
  • Leads by example, and provides team members with clear expectations and timely feedback.
  • Trains team members and provides performance feedback, coaching, and counseling.
  • Conducts quarterly physical inventories and practices inventory control.
  • Prevents internal and external loss.
  • Successfully performs all duties of a Bakery Clerk/Barista.
  • Demonstrates dependability and flexibility; meets attendance requirements.
  • Performs other duties as assigned by the Bakery/Coffee Shop Team Leader and/or Store Director Team.
About the employer: Metropolitan Market
Our company was founded on a culture of curiosity and respect for quality that has led to many ‘firsts,’ like introducing Copper River salmon to Seattle over 30 years ago. We value our heritage as the area’s progressive independent grocer. Knowledge and passion abound in each department, where thousands of recipes have been created over the years. We’ve been filling our stores wall to wall with the tastes our neighbors love, because we love them, too. It’s a food-forward approach that has defined our philosophy since 1971.
About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.


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