You're not currently logged inLogin or Create an Account

Bagley Wright Union Usher

Posted on August 9, 2022
Teamsters 117
Seattle Repertory Theatre
 per hour
Seattle, WA
Applications accepted until position filled

The BAGLEY WRIGHT UNION USHER is the first, and sometimes last and only person a patron may interact with when visiting Seattle Rep. Scanning tickets, distributing programs, and wayfinding through the lobby are some of the ways this position makes sure the performance shift runs comfortably and effortlessly.


Shift Responsibilities

  • Scan tickets and direct patrons to seats at front door
  • Dispense show programs
  • Guide patrons to their reserved seats
  • Answer patron questions and address patron concerns as they arise
  • Ensure patrons are in their appropriate seats upon start of performance
  • Handle minor patron difficulties, and refer appropriate issues to House Manager on duty
  • Assist House Manager in conflict resolution to keep the lobby running smoothly
  • Remain at assigned post throughout the entirety of the performance shift
  • Support implementation of emergency procedures, including patron evacuation, when safe to do so
  • Clean and reset area of assigned post, and check assigned section of theater to ensure it is clean
  • Monitor patron behavior throughout performance shift
  • Enforce safety and health standards set forth by the COVID Safety Manager and Audience Services Manager to mitigate risk of COVID exposure
  • Practice consistent high quality customer service to all patrons, prioritizing de-escalation practices as well as anti-racism and equity values
  • Attend and participate in usher meetings and orientations
  • Perform other duties pertaining to Patron Experience operations, as assigned by the House Manager and in compliance with the current Collective Bargaining Agreement, Memorandums of Understanding, and other supporting documents
About the employer: Seattle Repertory Theatre

Seattle Rep is committed to producing the highest quality programming and we believe that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences.
We are part of a growing movement in theater to ensure that those who have been excluded historically; focusing particularly on racial and ethnic groups, LGBTQ people, people with disabilities and women, are at the decision-making table, reflected in our programming, and represented on our staff.

About your union: Teamsters 117

Teamsters 117 is one of the most powerful, diverse, and dynamic unions in the Pacific Northwest. With over 17,000 members, we have grown to become the second largest Teamsters local in the country. From accountants to zookeepers, Local 117 members work in a mix of public service and private sector jobs. We keep our economy humming, our streets clean and safe, and our communities strong.


Login to apply

Please login to continue. Don’t have a Union Jobs account? Create one using the Register tab.


Create an account

Register for a Union Jobs account to get access to full job postings in our site.

  1. Profile Info
  2. Demographics
Need help? Call 206-304-3068 or request support

Related Jobs

Subscribe to Job Alerts

Receive email alerts when new jobs you’re interested in are posted. Enter some search keywords and don’t forget to confirm you are subscribing to job postings.

What is a keyword? A keyword is a term you use when making a search online.  At Union Jobs that may be a job title, industry, workplace, etc. You will only receive email alerts when jobs matching at least one of your keywords are posted. When using multiple keywords be sure to use a comma to separate each term.

Support Request Form

Need help? Whether you need technical assistance using the site or require language support to apply for jobs, you can use this form to submit a support request and someone from our team will follow up.

Please note that you may be asked to provide additional information to assess your eligibility for job application assistance and other support.