ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and
goings of guests, staff, and residents, maintains a safe and comfortable environment for residents, and responds
to resident issues as appropriate. Maintains security by following procedures and interacting with and monitoring
activity in the lobby area. They serve as a member of the program services team; they support and work with the
other team members to serve the community by providing trauma-informed assistance. This is a unionized
position.

ABOUT THE PROGRAM: Compass Veterans Center: Shoreline (SVC) provides permanent supportive housing and
case management for 21 male-identifying and 4 female-identifying individuals who are Veterans. Through a
Trauma-Informed Care lens, we provide a safe and welcoming space for Veterans to create stability, hope, and
community. Staff adopt a supportive, non-judgmental stance, providing residents with opportunities to make
better decisions, set goals, and motivate residents along their pathway of change.

LOCATION: Near Costco Wholesale (Shoreline, WA)

REPORTS TO: Program Coordinator/Manager

FLSA STATUS: Non-Exempt

SCHEDULE: Friday-Saturday 4pm-12am; with monthly staff meeting 3rd Thursday 4-5:30pm

SALARY RANGE: $21.22 per hour (Step 1*)
*Step 2 increase of 2.5% after 12 consecutive months of employment

QUALIFICATIONS
• A minimum of 1-year experience in building security and/or customer service, desired.
• A minimum of 1-year of experience in human services (work and/or volunteer), desired.
• Awareness and/or training around issues of equity, intersectionality, and belonging, desired.
• Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
• Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence.
Experience working with clients with English as a second language or where there is limited English speaking ability,
desired.
• Work experience is a key factor for success in this role. In addition, success in this role requires a passion for
knowledge and drive for continuing professional development or education. A degree in social work or related field
would be a compliment to the required experience.

EQUAL OPPORTUNITY EMPLOYMENT

Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and
strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual
orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged
veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology,
sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all
other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment
opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules,
benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the
agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to
and including termination of employment.