Program Coordinators duties include tenant relations; ensuring compliance with funding sources and laws; maintaining a high occupancy rate; operating the projects within budget; and fostering a positive community environment.
Responsibilities:
1. Screen new residents in accordance with program policies and enter into lease contracts with residents.
2. Tenant relations and fostering a sense of community including responding to resident concerns.
3. Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.
4. Issue legal notices and pursue evictions after consultation with your supervisor.
5. Monitor all rules and policies for compliance with all applicable laws and regulations. Update the Management Plan to reflect current practices with LIHI approval.
6. Supervise other site staff, which may include a Janitor, on-site Maintenance Person, Housing Assistant, Resident Manager, or others.
7. Apply training in conflict resolution, landlord/tenant law, Fair Housing, Low Income Housing Tax Credit program compliance and HUD regulations.
8. Maintain complete individual tenant files including all income and household eligibility information for tenants.
9. Hold regular tenant meetings and work with tenants to organize community activities.
10. Manage finances; paying bills, helping to develop and implement the budget, monitoring financial statements, purchase office supplies, collect rents, maintain rent roll, maintain petty cash fund, and ensure that there is a clear audit trail for all administrative functions.
11. Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc.
12. Work with residents to access social services as needed. Also work directly with on site contracted social services providers.
13. Respond to emergencies as needed.
14. Coordinate with LIHI’s Resident Services and Advocacy Department on involving residents or LIHI projects in advocacy efforts and assist with advocacy campaigns as needed.
15. Assist in training new program coordinators for similar projects.
16. After a work load review and employee input, perform other responsibilities as assigned.
Qualifications:
1. Two years experience in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above.
2. Demonstrated commitment to the empowerment of low-income or special needs people or by addressing other societal needs.
3. Ability to learn contract-reporting requirements.
4. Must have good organization skills and be able to manage multiple tasks concurrently.
5. Good writing and computer skills. Previous experience with record keeping and office organization.
6. Basic mathematical aptitude.
7. Good communication skills. Experience working in groups.
8. Must have access to reliable transportation.
9. Must pass criminal background check and drug screening test.
The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system.
About us:
The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI is a BIPOC organization committed to anti-displacement, equitable development, and racial justice. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.
