NWIRP seeks a full-time, English-Spanish bilingual Receptionist/Office Manager to join NWIRP’s Wenatchee team. Applicants must be fluent in English and Spanish (other language(s) are welcome), and must be able to start the position as soon as possible.
The Receptionist / Office Manager is the individual serving as the face and voice of NWIRP’s Wenatchee office. The person in this position will serve hundreds of callers and in-person visitors per year, and coordinates all aspects of the front desk. This includes working directly with clients and potential clients, conducting prescreens, as well as taking on certain administrative duties, such as overseeing incoming and outgoing mail and placing orders. Applicants must be able to handle a fast-paced, dynamic work environment and engage in prompt and regular verbal and written communication with potential clients as well as fellow staff.
Under NWIRP’s current COVID policies, new staff members must provide proof of COVID-19 vaccination (unless eligible for an exemption). Staff may choose to wear a face mask in the workplace, but it is not currently required. At the time of this posting, some NWIRP staff are operating in a hybrid model. However, this position requires a full-time in-office presence, Monday to Friday during office hours.
A minimum two-year commitment to the position is preferred.
RECEPTIONIST/OFFICE MANAGER POSITION Wenatchee Office Full Time, In-Person, Non-Exempthttps://nwirp.org/join/jobs-internships/
BENEFITS AND COMPENSATION:
The beginning annual salary for candidates with no experience is $64,281.53 ($35.32 per hour) and is higher for individuals with specific types of experience. For example, for someone with 10 years of directly relevant experience, the annual salary would be $75,314.75 ($41.38 per hour); 20 years is $86,032.10 ($47.27 per hour).
NWIRP is proud to be a unionized employer, and this full-time position is covered by NWIRP’s Collective Bargaining Agreement (CBA). NWIRP offers a generous benefits package, which currently includes:
● Fully paid health, vision & dental plans for employee level coverage with employer-funded HRA and HSA options
● Employer pays 50% of premiums for dependant coverage
● Health Care and Dependent Care FSA accounts
● Automatic, Employer contribution of 3% to 403(b) retirement plan
● Generous paid vacation (16 days during your first year)
● Generous paid health-related leave (12 days per year)
● 12 weeks of paid parental leave after 6 months of employment, plus the ability to extend
with state paid leave
● 14 paid Holidays with the ability to float 5 holidays
● Employer-paid disability/life/AD&D coverage; Long-term care insurance
● 4 weeks of paid sabbatical after every five years of employment at NWIRP
● Eligibility to earn compensatory time
● Opportunities for paid professional development
● New Employees may be eligible for relocation benefits, per the CBA
● Free parking onsite
NWIRP is also an eligible employer in the Federal Public Service Loan Forgiveness program.
COMMITMENT TO INCLUSIVITY, EQUITY AND REPRESENTATION:
Northwest Immigrant Rights Project is an equal opportunity employer committed to having a diverse staff, board, and volunteer base reflective of the communities we serve and that enhances our ability to create a vibrant environment where all members of the NWIRP community thrive. We strongly encourage applications from individuals who identify as Black, Indigenous, People of Color (BIPOC), immigrants (including people who were formerly detained, undocumented, or who have navigated the immigration legal system), women, people with disabilities, members of the LGBTQ+ community, and individuals with diverse cultural backgrounds and language abilities.
NWIRP is committed to providing a work environment free from discrimination and harassment. NWIRP does not discriminate on the basis of class, race, color, sex, marital status, sexual orientation, gender identity, veteran status, political ideology, age, creed, religion, ancestry, national origin, or the presence of any sensory, mental, or physical disability. Excepting any undue hardship, NWIRP will provide reasonable accommodations upon request for candidates taking part in all aspects of the selection process. Please contact HR@nwirp.org.
The Receptionist/Office Manager is expected to:
● Answer and return calls to the office main line and refer to appropriate staff or
external agencies as needed;
● Conduct pre-screenings, by phone and in-person, and interview potential clients to gather
or clarify information;
● Provide administrative support including processing mail, cash receipts, and office
supply orders, as needed;
● Work with respective Unit staff attorneys, accredited representatives, and other staff members
on cases, as needed;
● Maintain a basic working knowledge of significant policies, laws, practices, and trends
in immigration law;
● Establish, organize, and maintain files;
● Translate documents;
● Perform administrative tasks related to grant reporting and other requirements;
● Participate in NWIRP’s outreach, community education, and development efforts; and
● Other tasks as assigned by supervisory staff.
Physical demands: While performing the duties of this job, the employee is regularly required to sit, stand and walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; utilize a phone, computer, keyboard, pen and paper. Occasional work on night and weekend hours. Travel may be required. Travel reimbursements apply.
Emotional demands: While performing the duties of this job, the employee is regularly required to discuss topics including, but not limited, to discrimination; child abuse, neglect, abandonment; domestic abuse; violence, and psychological trauma.
SKILLS AND QUALIFICATIONS:
● Demonstrated commitment to advancing and defending the rights of immigrants and willingness to support NWIRP’s mission, vision and values;
● Fluent in English and Spanish (additional languages are encouraged);
● Excellent written and oral communication skills, and ability to organize information in a
clear and concise manner;
● Commitment to creating a welcoming and professional inclusive environment for staff and
● Past experience working within a diverse rural community and fast paced working environment,
● Past experience working in a legal setting is preferred, but not required;
● Previous immigration law experience preferred;
● Previous work experience with children and youth preferred;
● Previous work with survivors of violence preferred;
● Strong organizational skills;
● Ability to both a) work independently (with competing deadlines), and b) collaborate closely with team members;
● Proficiency in use of web-based software, Microsoft Office applications, including Word and Excel, and web peer-to-peer communication platforms; Familiar with G-suite tools like Google Docs, Google Sheets and Gmail; and
● A valid driver’s license as the position involves some travel.