The Live-In Building Assistant works at the Heron and lives onsite to provide emergency coverage as needed. The position works closely with the Area Manager and Case Manager to oversee the building.

Responsibilities:

1. Coverage of front desk duties
2. Answer questions, phone inquiries and screen calls for staff as needed.
3. Assist with light Janitorial duties, as needed
4. Assist with unit turns, as needed
5. Type, file, photocopy, process transmittals/mailings and other office duties
6. Forward maintenance request forms to LIHI’s maintenance department; track maintenance work and   needs
7. Respond to emergencies on site with both maintenance issues and tenant issues.
8. Assist case management employees with resident issues or concerns as needed
9. Assist with office duties as needed.
10. Assist with conducting outreach for vacancies.
11. Assist with maintaining residential files
12. Arrange service from vendors and utility companies as needed.
13. Other tasks as assigned in order to provide a clean, safe and stable living environment.

Qualifications:

1. Excellent organizational skills and proven ability to word without direct supervision.
2. Excellent written and oral communication skills.
3. Working knowledge of personal computers and work processing and spreadsheet software programs.
4. Demonstrated ability to work with people with sensitivity to cultural and class issues, and a demonstrated commitment to social justice and/or low income housing.
5. Knowledge of Landlord – Tenant Law, Fair Housing Regulations, Tax Credit requirements and Section 8 Housing.
6. Must pass Washington State Patrol background check
7. Experience in clerical/administrative work, social services.  Demonstrated ability to provide high quality staff support.
8. Excellent organizational and proven ability to work without direct supervision.
9. Excellent written and oral communication skills.
10. Demonstrated ability to work with people with sensitivity to cultural and class issues and a demonstrated commitment to social justice and low-income housing.
11. Ability to communicate and work effectively with resident or other social service providers.
12. Excellent problem solving and conflict resolution skills.
13. Be able to lift 25 pounds
14. Must pass criminal background checks and drug screening.

The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system.