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Grocery Clerk (Frozen Food & Dairy)

Posted on January 22, 2024
UFCW 3000
QFC
Part-time
16.53
 - $ 
22.15
 per hour
Bothell, WA
Health insurance, Paid time off, Paid holidays, Dental insurance, Vision insurance, Retirement benefits, Employee discount, Life and disability insurance, Reduced tuition
Applications accepted until position filled

Company Name:Quality Food Centers
Position Type:Employee
FLSA Status:Non-Exempt
Minimum Pay Range:16.53
Maximum Pay Range:22.15

Essential Job Functions:

  • Grocery Clerk (Frozen Food & Dairy) helps customers discover new items or products they inquire about.
  • Grocery Clerk (Frozen Food) informs customers of frozen food specials and recommends frozen food items to customers to ensure they get the products they want and need.
  • Grocery Clerk (Dairy) informs customers of dairy specials and recommends dairy items to customers to ensure they get the products they want and need.
  • Inform customers of grocery, dairy, and frozen specials.
  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
  • Grocery Clerk (Frozen Food & Dairy) provides customers with fresh and non-perishable grocery products that they have ordered.
  • Recommend grocery items to customers to ensure they get the products they want and need.
  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Customer Service skills
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

  • Customer Service skills
  • Retail experience

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:

  • Health care benefits
  • Paid time off such as vacation, sick leave, and parental leave
  • Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

  • Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
  • Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
  • Potentially bonus eligible depending on varying criteria by location
  • Associate discounts

Growth and Development Benefits:

  • Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
  • Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West

About the employer: QFC

QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

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