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General Merchandise Clerk

Posted on December 9, 2022
UFCW 3000
QFC
Part-time
Not disclosed
North Bend and Snoqualmie, WA
Paid time off, Employee discount, Reduced tuition
Applications accepted until position filled

Essential Job Functions:

  • General Merchandise Clerk will gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Grocery Clerk (General Merchandise) will be able to offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of General Merchandise specials.
  • Grocery Clerk (General Merchandise) recommends general merchandise items to customers to ensure they get the products they want and need.
  • Review “sell by” dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Customer Service skills
  • Effective communication skills
  • Ability to handle stressful situations
  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

  • Retail Experience is preferred but not necessary

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Education Level: None
Required Certifications/Licenses: None

About the employer: QFC

QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

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