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Front Desk Agent

Posted on November 14, 2022
UNITE HERE 8
Edgewater Hotel
Full-time / Part-time
22
 per hour
Seattle, WA
Health insurance, Paid time off, Paid holidays, Dental insurance, Vision insurance, Retirement benefits, Unlimited Orca Card, Free Uniform
Applications accepted until position filled

A day in the life…

  • Provide excellent guest service and problem resolution to AAA Four Diamond standards.
  • Check guests in and out.
  • Follow checklists, run reports, handle cash and other payments, make reservations for walk ins.
  • Effectively communicate guest requests to other departments, and resolve guest issues promptly with a positive outcome.

 

You own this if you have… 

  • You have exceptional customer service experience and computer skills.
  • You have a personable and professional phone demeanor and clear enunciation.
  • You have hotel experience with a similar property (preferred).
  • You have Springer Miller knowledge.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support employees and their families, including:

  • Health Benefits Package–Medical/Dental/Vision (most positions qualify for individual and family coverage at only $50/month)
  • Retirement plan–100% Employer Paid
  • Time Away–holidays/personal/vacation/sick
  • Onsite Valet Parking–$4 per day
  • Free Uniform with complimentary dry cleaning
  • Paid breaks with complimentary meal
  • Bus Pass Reimbursement Program–50% of bus and ferry transportation reimbursed, up to $75 a month
  • Associate/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
  • Recognition Programs
  • Career growth opportunities

 

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

About the employer: Edgewater Hotel

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction, and soul.” Our properties are not a “one-size-fits-all.” And neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. In fact, having fun is so important to us that it is included in our corporate core values statement.

About your union: UNITE HERE 8

UNITE HERE Local 8 represents about 5,000 workers in the hospitality industries of Oregon & Washington State. Local 8 members work in hotels, restaurants, food service, and airport concessions. They include room cleaners, cooks, bartenders, bellmen, food and beverage servers, bussers, and dishwashers. Local 8′s parent union, UNITE HERE, represents hotel, food service, and gaming workers throughout the US and Canada.

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