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Bakery/Deli Clerk

Posted on December 9, 2022
UFCW 3000
QFC
Part-time
Not disclosed
North Bend and Snoqualmie, WA
Applications accepted until position filled

Essential Job Functions:

  • Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
  • Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
  • Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Recommend deli or bakery items to customers to ensure they get the products they want and need.
  • Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
  • Prepare foods according to the food temperature logs and follow cooking instructions.
  • Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
  • Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Understand the store’s layout and be able to locate products when requested by customer.
  • Stay current with present, future, seasonal and special ads.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Display a positive attitude.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
    • Must be able to perform the essential functions of this position with or without reasonable accommodation.

    Minimum Position Qualifications:

    • Customer Service skills
    • Ability to handle stressful situations
    • Effective communication skills
    • Knowledge of basic math
    • Ability to obtain current food handlers permit once employed

    Desired Previous Job Experience:

    • Customer Service skills
    • Bakery or Deli experience is helpful
    • Retail experience

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Education Level: None
Required Certifications/Licenses: None

About the employer: QFC

QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

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