Bakery/Coffee Shop Team Leader – Admiral

Posted on September 7, 2023
UFCW 3000
Metropolitan Market
 - $ 
 per hour
Seattle, WA
Health insurance, Paid time off, Dental insurance, Vision insurance, Retirement benefits, Employee discount, Life and disability insurance, Reduced tuition, Unlimited Orca Card
Applications accepted until position filled

Admiral Location

Team Leaders lead by example, training all of our Bakery/Coffee Shop team members on ensuring guest service expectations are consistently achieved on a department-wide basis. Our Bakery/Coffee Shop Department enjoys engaging with guests through prompt fulfillment of customer orders, sharing knowledge about our delicious bakery and coffee offerings, and ensuring our wonderful self-serve areas are clean and well-stocked.  We seek outgoing, friendly individuals to help us deliver tasty, fresh bakery and drink items to our guests!

•    Demonstrate genuine enthusiasm and sincerity; customize approach to meet customer needs and build rapport through individualized service.
•    Anticipate customer needs and questions related to products; actively work to remain knowledgeable and current in areas of responsibility, including product knowledge (e.g., product tasting, cutting-edge trends, product use research, and vocabulary development). Effectively follow-through with customer item requests, questions, and concerns.
•    Completes Bakery/Coffee Shop weekly team member work schedule.
•    Maintain high-quality standards in product management and presentation. Planning and executing Bakery/Coffee Shop merchandising, displays and pricing.
•    Ensure effective ordering of all products for the Bakery/Coffee Shop Department.
•    Establish sales, gross profit, labor and supply budgets for the Bakery/Coffee Shop.
•    Lead and readily participate in product promotions and focuses.
•    Conduct quarterly physical inventories and practice inventory control.
•    Train all Bakery/Coffee Shop Department team members and provide performance feedback and coaching.

For this role, we seek candidates with a high level of self-motivation and initiative who are able to problem solve and have proven success working in a diverse team environment.  Successful candidates will have demonstrated ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines; they will possess excellent time management and organizational skills.

Our team members deliver exceptional guest service and possess strong interpersonal and oral communication skills.  Hired team members will have strong leadership skills and possess comprehensive product information, creative merchandising and display skills and a history of using knowledge to train team members and best service guests.

We strive to find candidates with knowledge of food safety, HACCP/Department of Health guidelines.  Ideally, our new Team Leaders will have two years of supervisory experience and proven success as a team leader and member.

•    Competitive pay
•    20% team member discount
•    Medical, dental, vision insurance (very low cost to team members)
•    Health savings accounts (subject to qualified medical plans)
•    Flexible spending arrangements (subject to qualified medical plans)
•    Company-funded disability and life insurance
•    Employee Assistance Program available to all team members
•    Retirement plans available to all team members
•    Generous paid time off benefits
•    Sick/safe leave provided consistent with local and state requirements
•    Reduced cost ORCA Card program for King County team members
•    Education support
•    Career development opportunities
•    Wage/salary range: $24.00 – $30.00
The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

Employment may be dependent upon successful background check and reference checks.  All store employees must have a valid Washington State Food Workers Card to begin work.

About the employer: Metropolitan Market

Our company was founded on a culture of curiosity and respect for quality that has led to many ‘firsts,’ like introducing Copper River salmon to Seattle over 30 years ago. We value our heritage as the area’s progressive independent grocer. Knowledge and passion abound in each department, where thousands of recipes have been created over the years.

We’ve been filling our stores wall to wall with the tastes our neighbors love, because we love them, too. It’s a food-forward approach that has defined our philosophy since 1971.

About your union: UFCW 3000

UFCW 3000 is the largest private-sector union in Washington with over 46,000 members working in grocery store retail health care and other industry jobs. UFCW 21 is a chartered member of UFCW International with over 1.4 million workers in North America. We believe in the promise of America. A promise that our children can lead better lives than ours. A promise that with hard work and standing up for our rights we can make a decent living that includes a good wage health care and retirement.

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